Returns and order issues

Updated September 18, 2026.

Every item is made for your order. We do not accept returns or exchanges because you changed your mind or selected the wrong size or color. Please check the size guide before ordering. This does not limit rights that cannot be excluded by law.

If an item arrives damaged, defective, misprinted, or different from your order, contact us within 30 days of delivery with your order reference and clear photos. We will arrange a replacement or refund for a verified issue. You will not pay return postage for an accepted defect claim, and you usually will not need to send the item back. Do not mail anything before we provide instructions.

For a package lost in transit, contact us within 30 days of the estimated delivery date. If a refund is approved, we will initiate it to the original payment method within 10 business days of approval; your bank controls when it appears. Contact us immediately to request a cancellation. We can cancel only if production has not started.